Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
They vary depending on the postal code.
Which payment methods are accepted in the Online Shop?
All payments are made by bank transfer.
How long will delivery take?
If the part is in stock in Canada, delivery takes 5 to 7 days. If it needs to be manufactured, the lead time is 45 days.
How secure is shopping in the Online Shop? Is my data protected?
Your purchase is secure. All transactions are processed safely, and your personal data is protected in accordance with our privacy and security standards.
What exactly happens after ordering?
We send you a purchase order and track your order until it’s delivered to your home. Finally, we ask you to complete a satisfaction survey.
Do I receive an invoice for my order?
Of course, you will receive your international invoice
